Privacy Policy
Effective Date: May 8, 2024
KD INFORMATION SERVICES, LLC (hereinafter referred to as "KD," "we," or "our") respects users' (hereinafter referred to as "user" or "you") privacy rights and obligations regarding personal information protection. These Terms of Service and Privacy Policy (hereinafter referred to as the "Policy") describe how we collect, store, use, and manage the information, including personal information, that you provide or we collect when you use any KD games on mobile platforms (collectively referred to as the "Service"). Please note that the scope of this Policy is limited to information collected or received by KD through your use of the Service. KD is not responsible for the actions of third-party individuals or companies, the content of their websites, their use of information you provide to them, or any products or services they may offer. Any links to these websites do not constitute our sponsorship or affiliation with these individuals or companies. As used in this Policy, "use" means to use, access, play, install, log into, connect to, download, browse, or visit our websites or Services. By using the Service, you consent to this Policy and our processing of your data (including your personal information) in the manner described herein. If you do not agree to this Policy, please do not use our Services.
How We Collect and Use Information
KD collects information as described below. The primary purposes for which KD collects and uses information are to create your account, provide services to you, improve our services, contact you, conduct research, and create internal reports. We store limited game statistics on our internal servers only.
iOS and Android Platforms
We may collect and record certain information, such as your unique device ID, hardware type, Media Access Control ("MAC") address, operating system ("OS") version, device name, email address (if you have connected to Facebook), and your location (based on your Internet Protocol ("IP") address). This information helps us troubleshoot issues and understand usage trends.
Customer Service
When you contact our customer service team, we may collect your email address and may use that email address to contact you about your gaming experience with KD and to inform you about company news and promotions.
Game Data Collection
We may collect data on all your interactions with our games and other players within the games through server log files.
Third-Party Services
Our Service may include third-party tracking tools from service providers, such as Google Analytics and GameAnalytics. These third parties may use cookies, APIs, and SDKs in our Service to collect and analyze user information on our behalf. These third parties may have access to information such as your device identifier, MAC address, International Mobile Equipment Identity ("IMEI"), locale (area where a specific language is used), geographic location information, and IP address.
How We Use Collected Information
We may use the information collected during your use of the Service for various purposes, primarily to provide and improve the quality of the service. For example, we may use the collected information in the following ways:
To provide, manage, and assist your use of the Service, including creating game accounts;
To manage your account preferences, establish your profile, and registration information;
To connect you with friends and/or contacts who are using the Service;
To analyze trends and user traffic to improve our services;
To notify you about products, new products, services, features, promotions, improvements, and updates, including in-game updates, loyalty and reward programs, and updates to the Terms of Service and Privacy Policy;
To market our products and/or services to you, including sending you offers, promotional materials, newsletters, email campaigns, and communications about new, improved, or existing products, contests, and/or sweepstakes;
To resolve website issues; process or respond to customer support inquiries;
To facilitate communication and interaction among users and solicit opinions and feedback to improve user experience;
To track purchase and usage information;
Disclosure of Information
KD will not share your personal information except with your approval or as described below:
We may disclose your information to the extent permitted by law or when we believe disclosure is necessary to comply with the law, exercise or protect our rights, or protect the rights, property, or safety of us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
If you opt-in or consent to sharing your information with a third party for marketing purposes, we will share your information with said third party (or parties), in which case the third party's use of your information will be subject to that third party's own privacy policy.
We may share your information with third-party companies that perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing services, email marketing, website hosting, and customer service. These companies may access your personal information while providing services to us and must use the information solely as instructed by us for the purposes of the services we have requested.
If KD undergoes a business transition, such as a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or part of its assets, we may share, disclose, or transfer all of your information (including personal information) to the successor organization in the transition.
How We Protect Your Information Security
KD takes commercially reasonable security measures to protect the sensitive data you share, and that we collect and store, against unauthorized access, alteration, disclosure, or destruction. These security measures may include: storing your sensitive data on secure servers behind firewalls; using Secure Socket Layer (SSL) technology to transmit sensitive information you enter on our website or mobile application (such as credit card numbers); conducting internal reviews of our data collection practices and platforms; and taking physical security measures to prevent unauthorized access to the systems where we store your information. Although we endeavor to provide a secure operating environment and to store the information collected through the Service in an environment not accessible to the public, we cannot guarantee the absolute security of information during transmission or while stored on our systems. Furthermore, while we strive to ensure the integrity and security of our networks and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information. We do not warrant that your information will not be lost, misused, or altered by third parties.
What Choices Do You Have Regarding Your Personal Data?
We provide you with choices regarding the collection, use, and sharing of your personal data and certain anonymous data.
When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us by "opting-out" by following the unsubscribe instructions provided in the email you receive.
Despite your indicated email preferences, we may send you service-related communications, including notices of any updates to our Privacy Policy, Terms of Use, or License.
Changes to Personal Data. You may request that we delete your personal data, but please note that we may be required to keep this information and not delete it (or to keep it for a certain period, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
Advertising
Our games contain advertisements for third-party services and products, served by our advertising partners. You may see these advertisements in our games, our Services, on third-party websites and applications, and other channels.
We or our advertising partners may collect the following data based on your consent or other legal basis to improve the quality of advertising content: your device's advertising identifier (e.g., IDFA or Advertising ID), data associated with your Facebook, Google, or Apple profile (e.g., gender, region, or country), your in-game content, user game ID, product interaction data, and other demographic and interest-based information.
We or our advertising partners will use this specific data to improve advertising content and quality, including but not limited to serving interest-based advertising, targeting, ad measurement, and attribution.
This Privacy Policy applies only to companies owned or controlled by us and does not apply to employees or service providers we do not manage. When you use our Service, any information you provide to websites, applications, or services advertised through our Service is subject to their respective privacy policies.
2. Aggregated and Analyzed Information
We use standard analytics tools from Google Analytics and may use other analytics tools from time to time. The privacy practices of these tools are governed by their respective privacy policies. For more information, please visit our Cookie Policy.
3. Google Products
Google uses technologies such as cookies to track and analyze usage of our website, and/or uses SDKs to serve ads within our games.
To learn more about how Google handles data, please see Google's policy: https://policies.google.com/technologies/partner-sites.
For more information, please visit the Google Analytics opt-out browser tool at: https://tools.google.com/dlpage/gaoptout.
For more information on data processed and stored by the Google SDK, please see: https://support.google.com/admob/answer/7665968.
Children Under 13
We do not knowingly collect personal data from users under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete such information as quickly as possible.
Policy Changes
We reserve the right to change this Policy at any time. If we decide to change this Policy, we will post the changes on this page and update the date at the top of the page. The changes will be effective immediately upon posting. Please check this page periodically so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Contact Information
If you have any questions about this Policy, please contact us at: [email protected]